03 · Privacy policy
How we handle your data.
In force since August 2026
This policy explains what personal data we process when you use this site, for what purpose, for how long and what rights you have.
Data controller
SQ Energías SpA, RUT 76.093.073-3, with address in Colina, Región Metropolitana, Chile. For privacy and data protection matters you can write to [email protected].
Data we process
- Contact data you provide in the form: name, company, phone, email and the description of your requirement.
- Technical browsing data: IP address, device and browser type, and pages visited, when you accept analytics cookies.
- We do not request sensitive data or data from minors.
Purposes and legal basis
- Respond to your requests and prepare technical and commercial proposals (pre-contractual measures at your request).
- Maintain the business relationship you start with us (legitimate interest and, where applicable, performance of the contract).
- Measure site usage in aggregate to improve it (only with your consent to analytics).
Retention
We keep your data for as long as a business relationship or a legitimate interest in maintaining it exists, and then for the applicable legal periods. After that we delete or anonymize it.
Recipients and processors
We do not sell or transfer your data. It may be accessed, solely to provide us with a service and under contract, by providers acting on our behalf: corporate email (Microsoft 365), CRM, hosting and analytics.
International transfers
Some of these providers operate servers outside Chile. In those cases we adopt contractual safeguards to protect your data in accordance with the applicable regulations.
Security
We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss or alteration.
Your rights
You can request access, rectification, cancellation (erasure) or objection to the processing of your data, as well as withdraw consent where you have given it, by writing to [email protected]. We will respond within the legal deadlines.
If you believe we did not handle your request properly, you may turn to the relevant data protection authority.
Applicable regulations
We process your data in accordance with Chilean personal data protection regulations (Law No. 19,628 and its amendment by Law No. 21,719) and, for European Union visitors through sqenergias.com, in accordance with the General Data Protection Regulation (GDPR).
Changes to this policy
We may update this policy to reflect legal or operational changes. We will publish the version in force on this page, with its update date.